FIRST CLASS FAMILY HEALTH CARE

ALERT: Due to the recent Coronavirus outbreak, if you or your family have travelled anywhere overseas in the last 14 days, or if you have come in contact with anyone who has or may have the coronavirus, AND/OR you have cold/flu symptoms please CALL US AND DO NOT attend the surgery Thank you for your cooperation.

WAITING ROOM CLOSED

To adhere to government social distancing recommendations to reduce the spread of COVID 19 we have closed our waiting room effective Monday 23rd March 2020.

OPENING HOURS
We have changed our opening hours to 8am- 6pm Monday to Friday. Baby clinic on Wednesday has been cancelled for the duration.
We will continue a limited Saturday service 8am- 1 pm.

SORE THROAT, COUGH, COLD, or FLU symptoms
Please do NOT present to the surgery. Ring us 0738180700 and we can offer you a telephone consultation.

RECENT TRAVEL OVERSEAS or INTERSTATE in past 14 days or

POSSIBLE or CONFIRMED CONTACT with COVID 19

HEALTH WORKER with symptoms

Please do NOT come to the surgery. Please ring the national corona virus help line 1800 020 080 or 13 Health (13 432 584)

TELEPHONE CONSULTATIONS

To minimise risk of attending the surgery we are offering telephone consultations.

These will be bulk billed through Medicare for all patients. This includes routine consultations and consultations for GP mental health plans and GP management plans for chronic disease such as diabetes.

APPOINTMENTS

As the waiting room is closed please wait in your car OR outside and ring reception 0738180700

We will contact you when the doctor is ready and admit you to the practice. Please respect 1.5m distancing as far as is possible.

Please try to avoid ringing for routine appointments on Mondays or Tuesdays when our phones are at the busiest.

FLU CLINICS
We will NOT be running flu clinics this year. Instead we will offer individual appointments for immunisation with flu vaccine. These will be available from mid April. Free government flu vaccine will be available for over 65s, under 5s, pregnant women, ATSI and patients with a chronic disease such as diabetes. Private flu vaccine will also be available. Please ring for your appointment from mid April. Please try to avoid ringing for routine appointments on Mondays or Tuesdays when our phones are at the busiest.

MEDICAL CERTIFICATES

Please do NOT come to the surgery for medical clearance certificates for employers or day care. We can only state – Patient is NOT eligible for COVID 19 testing and has been advised he/she can return to work 48 hours after symptoms have ceased. If employers require such a certificate THEY can pay for a telephone consultation.

SHORT CONSULTATIONS

Where ever possible consultations which are considered necessary will be less than 15 minutes in order to minimise risk of transmission of infection. We DO NOT have supplies of surgical masks and ask that you wear your own mask if possible.

TESTING FOR COVID 19

Due to the shortage of tests there are very strict guidelines as to who will be tested. We will advise you of these as part of a telephone consultation. The best place to get tested are the dedicated FEVER CLINICS but ring us first to check your eligibility.

We are taking these steps in line with government recommendations to protect our patients, staff, and doctors. We will continue to try to provide services to our patients to the best of our ability in these difficult circumstances. Please be patient as we are being overwhelmed with enquires and will respond as soon as we can.

Coronavirus (COVID-19) resources

We are happy to welcome new patients
Same day appointments always available
Open 6 Days: Monday – Thursday (8am-7pm); Friday (8am-6pm) & Saturday (8am-1pm)
Minimal waiting times
Male and Female doctors
We offer bulk billing for school children under 17 years, health care card holders, and aged pensioners.

PRACTICE INFORMATION

PRACTICE INFORMATION

Lakeside Medical is a family medical practice and we are committed to providing the highest quality of primary health care for our patients. Same day appointments are always available. We are open
6 Days and have a bulk-billing after hours service.

Read more >>

OUR SERVICES & CLINICS

OUR SERVICES & CLINICS

We offer a full range of primary health care services for our patients. This includes antenatal care, child health, women’s health, men’s health, asthma, skin checks and travel services.

Click here for a complete list >>

OUR DOCTORS

OUR DOCTORS

They have satisfied the training requirements of The Royal Australian College of General Practitioners and are on the Vocational Register of General Practitioners.

Read more about our doctors >>

 AFTER HOURS - HOME DOCTORS SERVICE 

Register your family now for our after hours Home Doctor Service.

13 74 25

Register and a doctor will visit you at your home.  Services are bulk-billed for out-of-hours consultations. Call the number above to both register and obtain an out-of-hours consultation. 


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FIRST CLASS FAMILY HEALTH CARE